We will refund you within 30 working days from the date that we receive your return at our warehouse and we will notify you by email. In the event of orders that are cancelled before they are shipped, the refund will be made within 3 working days from the cancellation date.
If your order has been shipped to a destination within the European Union, all taxes (VAT) will be refunded. Outside the European Union, customs duties and taxes are not refundable. In any case, you may be able to recover the costs by contacting your local customs office directly. As this may not be available in all countries, we recommend that you use a customs broker if you wish to have duties refunded on the returned goods.